Privacy Policy

Information you provide directly

• ·Contact information (name, email address, company name, phone number) when you fill out forms, book sessions, or email us.
• ·Communications content when you correspond with us by email or contact form.
• ·Billing and payment information processed by our payment processor (we do not store full card numbers).
• ·Project information and documents you share with us during an engagement.

Information collected automatically

• ·Log data including IP address, browser type, pages visited, referring URL, and timestamps.
• ·Cookies and similar technologies for session management and basic analytics.
• ·Device information including operating system and browser version.

Information from third parties

• ·We may receive information from partners or referrals who introduce you to our Services.

We use the information we collect to:

• ·Respond to your inquiries and provide the Services you request.
• ·Send service-related communications, including onboarding materials and project updates.
• ·Process payments and send invoices.
• ·Improve and develop our Services.
• ·Comply with legal obligations.
• ·Protect the security and integrity of our platform.

We do not sell your personal information. We do not use your information to train AI models without your explicit consent.

We share your information only in these limited circumstances:

Service providers. We use third-party vendors (payment processors, email infrastructure, cloud hosting) who process data on our behalf under confidentiality obligations.

Legal requirements. We may disclose information if required by law, subpoena, or to protect the rights, property, or safety of AmpGate Labs, our clients, or the public.

Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

With your consent. We may share information for other purposes with your explicit consent.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

• ·Contact form submissions: 2 years.
• ·Client project data: Duration of engagement + 5 years.
• ·Billing records: 7 years (legal/tax requirement).
• ·Website log data: 90 days.

You may request deletion of your information at any time (see Your Rights below). Deletion requests are processed within 30 days.

We implement commercially reasonable technical and organizational measures to protect your information:

• ·Data in transit is encrypted using TLS 1.2 or higher.
• ·Data at rest is encrypted using AES-256.
• ·Access to personal data is restricted to team members who need it to perform their duties.
• ·We conduct periodic security reviews of our systems and vendors.

No method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security. If you become aware of any security concern, please contact us at support@ampgatelabs.com immediately.

We use cookies and similar tracking technologies to maintain session state and understand how visitors use our website. We do not use third-party advertising cookies.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. Some features of our website may not function properly without cookies.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• ·Access. Request a copy of the personal information we hold about you.
• ·Correction. Request that we correct inaccurate or incomplete information.
• ·Deletion. Request that we delete your personal information.
• ·Portability. Request a machine-readable export of your data.
• ·Objection. Object to certain types of processing, including marketing communications.
• ·Withdrawal of consent. Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, email us at support@ampgatelabs.com. We will respond within 30 days. We may need to verify your identity before processing the request.

California residents (CCPA): You have the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information (we do not sell personal information).

EU/UK residents (GDPR): Our lawful bases for processing are (a) performance of a contract, (b) compliance with legal obligations, and (c) our legitimate interests. You have the right to lodge a complaint with your local supervisory authority.

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a visitor under 16, we will delete that information.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Continued use of our Services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, contact us at:

AmpGate Labs, Inc. Email: support@ampgatelabs.com